Hood cleaning questions and answers

Hood cleaning starts at $425 per visit for a single hood up to 8 feet with one exhaust fan, plus HST. Longer hoods, a second hood, extra fans, heavy buildup or difficult roof access add to the price. The pricing page shows a few examples, and you always get the full price before we book.

Yes. Call 647-989-3776 or email photos of your hood, filters and exhaust fan to info@hoodmaster.ca. Most kitchens can be quoted from photos and a few details. For larger or unusual systems we may ask to see the system first.

Usually because they cover less. A price that includes only the hood and filters is a fraction of the work of one that includes the plenum, the duct and the rooftop fan. Ask every company to list, in writing, which parts are included. Our guide to comparing hood cleaners has a short checklist.

A typical job takes about 4 to 5 hours with a two-person crew. Larger systems, heavy grease buildup or difficult access can take longer. We give you a time estimate with your quote so you can plan around it.

Yes. We clean after hours and overnight, subject to availability, so you don't lose a service. Tell us when you close and when prep starts again, and we schedule inside that window.

Yes. Everything under the hood has to be off and cooled down before we start, so we work while you're closed. We confirm the exact stop time when we book.

Clear items off and around the cook line, let the equipment cool, and make sure we can reach the roof. The night-before checklist covers everything in one page.

Yes, to clean the exhaust fan. Let us know if the roof is reached by hatch, ladder or through a landlord or building manager, so access is arranged before the crew arrives.

We clean the accessible parts within the agreed scope and tell you which areas we could not reach. Areas we could not reach are never marked as cleaned. We talk through access options and any follow-up with you.

NFPA 96 sets the schedule by how you cook: monthly for wood or charcoal, quarterly for high-volume kitchens such as 24-hour, charbroil and wok lines, twice a year for most restaurants, and once a year for low-volume kitchens. See the frequency guide to find your kitchen.

Our hood and exhaust cleaning is done in accordance with NFPA 96, the standard the Ontario Fire Code and insurers use for commercial kitchen exhaust. The fire code guide explains how it applies in the GTA.

No. The NFPA writes the NFPA 96 standard but does not certify cleaning companies, so be careful with anyone claiming an "NFPA certification". What matters is that the work is done in accordance with NFPA 96, and that you get photos and dated records to prove it.

Before and after photos of the work, and a service sticker on the hood showing the date of service and the next recommended date. We also tell you about any areas we could not reach, so your records are accurate.

Dated records from each cleaning are what insurers and fire inspectors ask to see, and our photos and sticker give you those records. An inspection looks at your whole kitchen, so no cleaning company can honestly promise a pass, but staying on schedule with records is the part you control.

Yes. Hoodmaster is a registered Ontario business with commercial liability insurance. Ask for our insurance details when you book and we'll send them.

Yes. We can quote equipment deep cleaning with your hood cleaning. Send a list and photos of the equipment so we can confirm the scope and the extra time needed.

Yes. We can swap your dirty baffle filters for clean ones on a set schedule, between full hood cleanings. See filter cleaning and exchange.

The whole GTA: Toronto, Peel, Halton, York and Durham, including Mississauga, Brampton, Oakville, Burlington, Milton, Vaughan, Markham, Richmond Hill, Newmarket, Oshawa, Whitby, Ajax and Pickering. See the service area page.

Yes. Because we cover all five GTA regions, franchise owners and multi-location operators can keep every location on one schedule with one company.

Call 647-989-3776, any time, or email info@hoodmaster.ca. Include your business name and address, photos of the hood, filters and exhaust fan, the approximate hood length, and your last cleaning date. If you don't have every detail, call us and we'll help.